Ola Electric is facing quality control issues


As with any start-up out there, Ola Electric is facing multiple challenges with production and deliveries. According to multiple reports, its dream of building the world’s largest electric two-wheeler plant has hit several hurdles, which is not even remotely surprising. But what is surprising, however, is the company’s inability to ensure the quality of the limited number of products it is currently delivering. Some of the people who took deliveries recently are not happy either about the quality of the product or its real-world range.

The product delivered to this particular customer has unacceptable damages and uneven panel gaps, suggesting a serious lack of quality control in the factory. This customer also alleges that the test ride vehicles showed a range of 152 km (94 mi) on 98% SoC, but the product delivered to him showed only 135 km (84 mi) on 100% SoC. Officially, the S1 Pro claims an ARAI-rated range of up to 181 km (112 mi).

Another person’s scooter has a scratch on the side panel of the footrest. It appears that Ola is facing challenges also with safely storing finished vehicles.

Another customer alleges that in less than a 6 km (4 mi) ride after delivery, the scooter had to be towed away for screeching noises and headlight issues.

And the scooter was returned with broken plates and oil marks of the workshop all over. He goes on to allege that no documentation was provided for component replacement or the work done.

Ola Electric was established in 2017 with the same, recognizable name in the ride-hailing business. Its investors include Falcon Edge, SoftBank and Temasek. The S1 scooter the company is selling was actually developed by a Dutch company named Etergo which Ola acquired in May 2020.

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